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Privacy Policy

Pursuant to and for the purposes of EU Regulation 2016/679, we provide some information regarding the processing of your Personal Data, not only to comply with legal obligations but also because transparency and correctness are fundamental parts of our activity under GDPR 679/2016.

Users are informed that:

the data will be processed in accordance with the legislative provisions of the aforementioned regulation and the confidentiality obligations provided therein according to the principles of correctness, lawfulness, transparency, and protection of your privacy.

Legal Basis

The processing of customer data is based on the consent provided directly by the user, through registration on the website, manual registration, and subscription to the newsletter. The processing is necessary to allow the conclusion of the service contract or with the use or consultation of this website by visitors and users who explicitly approve this privacy policy and consent to the processing of their personal data in relation to the methods and purposes described below, including the possible disclosure to third parties if necessary for the provision of a service.

Art. 6 paragraph 1)

  • a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  • b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.

The Data Controller of your personal data is SPIRALE ARTE s.r.l. – Via Mortara 17, 20144 Milano (MI), responsible for the lawful and correct use of your personal data and whom you can contact for any information or request at the following addresses:

Purposes of processing:

  • Follow-up on pre-sales activities and commercial information requested by the subject.
  • Manage, conclude, and execute the agreed contractual relationship, including any fulfillment of tax and accounting obligations;
  • Manage and process contact requests from the data subject, requests for service provision, assistance requests also through communication to third parties;
  • Data resulting from implicit transmission in the use of Internet communication protocols, through processing to allow the identification of users, IP addresses, or domain names of the computers used by users connecting to the site, including the time of the request, the method used in submitting the request to the server, the size of the file obtained in response. This data is collected exclusively in aggregate form in order to verify the correct functioning of the site and for security reasons used solely to obtain anonymous statistical information on the use of the site or for technical reasons for correct operation;
  • The data may also be used to ascertain responsibility in the event of hypothetical computer crimes against the IT structure (legitimate interests of the data controller);
  • SPIRALE ARTE s.r.l. carries out profiling in accordance with regulatory modalities and limits, with the sending of promotional information regarding our services, marketing information, remarketing, advertising, and other information that may be of interest to you based on the preferences expressed when providing personal data.

Territorial scope

The Data Controller informs that he will process the data provided, mainly directly or through assignment to another subject. This subject assigned to perform only data processor activities may, secondarily, be of extra-European scope.

The data subject

pursuant to article 15 of EU Regulation 679/2016 has the right to obtain confirmation of the existence or not of data concerning him, obtain the indication of the origin and purposes and methods of processing, updating, rectification, integration of data, cancellation of data processed unlawfully, and has the right to object to the processing for the purpose of sending advertising material.

Exercise of rights – complaint

You can exercise every right described in this section against the Data Controller, by sending an email to info@artemidatre.com. We remind you that we may ask you to verify your identity before taking further action based on your request. To exercise the rights under art. 15 of EU Regulation 679/2016 you can contact the Data Controller by writing to: SPIRALE ARTE s.r.l. – Via Mortara 17, 20144 Milano (MI), or by sending an email to info@artemidatre.com

Access to data – portability

You have the right to request copies of personal data that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit such information to another service provider (where technically feasible).

Duration of processing and retention

In general, SPIRALE ARTE s.r.l. keeps your personal data for short periods of time, or for the time necessary to execute the contracted service.

  • We may retain some of your personal data to the extent necessary to fulfill our legal and tax obligations as well as to protect our contractual interests.
  • Exceptionally, we may retain some of your personal data for investigative activities, as provided by law.
  • We declare that, after 24 months from the end of contractual obligations or pre-sales and commercial activities requested, we will remove personal data not otherwise necessary for mandatory regulations.

Withdrawal of consent and limitation of the processing of personal data

You can revoke consent to the processing of personal data at any time by sending us a communication specifying the desire to revoke consent, or proceed directly with the unsubscribe where provided.

The withdrawal of consent does not affect the lawfulness of any processing activity based on it before its withdrawal.